Special Provider Notes

Some providers have specific requirements or additional configuration options.

Msg91

Msg91 uses template IDs for each notification type. Before enabling a notification toggle, the corresponding template ID (msg91_notify_*_template_id) must be saved in the credentials. The system validates this and blocks saving if a template ID is missing.

Template ID Fields

• msg91_notify_new_user_template_id — For new user registration notifications
• msg91_notify_new_order_template_id — For new order notifications
• msg91_notify_new_tenant_template_id — For new shop creation notifications

Configuration Steps

1. Create templates in your Msg91 dashboard
2. Copy the template IDs
3. Enter them in the Msg91 configuration modal
4. Save the configuration
5. Enable the corresponding notification toggles

Sendra / Wati (WhatsApp)

These providers implement HasRemoteTemplates. When either is the active gateway, the settings page fetches the template list from the provider's API and presents them as a dropdown (template_select field) for mapping each event to a WhatsApp-approved template.

Template Mapping

Each notification type can be mapped to a specific WhatsApp template:

• Login OTP: Template for OTP messages
• New User: Template for welcome messages
• New Order: Template for order confirmation messages
• New Shop: Template for shop creation confirmation messages

Template Requirements

WhatsApp templates must be approved by the provider before they can be used. Ensure your templates are approved before configuring the mapping.