SMS Notifications
Note
Tenant Admin → SMS Gateway → Settings → SMS Options
Note
Landlord Admin → SMS Gateway → Settings → SMS Options
Configure which events automatically send SMS messages, and to whom. Each trigger is independently toggleable — enable only what you need to avoid unnecessary SMS costs.
Tenant-Level Triggers
| Trigger | Sends SMS To | Toggle |
|---|---|---|
| New User Registration | Customer (new user) | Enable / Disable |
| New User Registration | Admin | Enable / Disable |
| New Order Placed | Customer | Enable / Disable |
| New Order Placed | Admin | Enable / Disable |
Landlord-Level Triggers
| Trigger | Sends SMS To | Toggle |
|---|---|---|
| New Tenant Signup | Tenant owner (new tenant) | Enable / Disable |
| New Tenant Signup | Landlord admin | Enable / Disable |
| New User Registration | User | Enable / Disable |
| New User Registration | Admin | Enable / Disable |
Admin Receiving Number
Set the Receiving Phone Number in SMS Settings — this is the admin number for all admin-directed notifications. It must include the country code (for example +8801711000000).
Templates
Each trigger has its own customizable message template. Edit them under SMS Options → Templates using the available @variables. See Message Templates for all 7 templates with examples and the case-sensitive variable reference.
Still stuck?
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