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SMS Notifications

The platform sends different SMS notifications based on the context (Landlord or Tenant) and the event that triggered the notification.

Landlord (Platform Level)

EventRecipients
New user registeredAdmin (to receiving phone) + User (welcome SMS)
New shop (tenant) createdAdmin (to receiving phone) + Shop owner (confirmation SMS)
Login OTPUser (during OTP login flow)

Tenant (Shop Level)

EventRecipients
New user registeredAdmin (to receiving phone) + User (welcome SMS)
New order placedAdmin (to receiving phone) + Customer (order confirmation)
Login OTPCustomer (during OTP login flow)

Notification Toggles

Each notification type can be enabled or disabled independently:

  • New User Admin: Notify admin when a new user registers
  • New User User: Send welcome SMS to new users
  • New Tenant Admin: Notify admin when a new shop is created (landlord only)
  • New Tenant User: Confirm to shop owner (landlord only)
  • New Order Admin: Notify admin when a new order is placed (tenant only)
  • New Order User: Confirm order to customer (tenant only)

Message Templates

Each notification type has a customizable message template. Templates can include tags like @otp_code, @order_id, and @site_title for dynamic content.

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