Admin Management

Administrators can manage all reviews from the admin panel with individual and bulk actions.

Accessing Reviews

Navigate to Admin > Reviews > All Reviews

Review List

The review list displays:

• Reviewer name — Who left the review
• Rating — Star rating (1-5)
• Review text — The review content
• Status — Current status (pending/approved/rejected)
• Date — When the review was submitted
• Actions — Approve, reject, or delete buttons

Individual Actions

Approve Review

1. Find the review in the list
2. Click the Approve button
3. Review status changes to approved
4. Review becomes visible on frontend

Reject Review

1. Find the review in the list
2. Click the Reject button
3. Review status changes to rejected
4. Review is hidden from frontend

Delete Review

1. Find the review in the list
2. Click the Delete button
3. Confirm the deletion
4. Review is permanently removed

Bulk Actions

Select Multiple Reviews

1. Check the checkbox next to each review
2. Or use "Select All" to select all visible reviews

Bulk Approve

1. Select reviews to approve
2. Click Approve Selected
3. All selected reviews become approved

Bulk Reject

1. Select reviews to reject
2. Click Reject Selected
3. All selected reviews become rejected

Bulk Delete

1. Select reviews to delete
2. Click Delete Selected
3. Confirm the deletion
4. All selected reviews are permanently removed

Search and Filter

Search

Use the search box to find reviews by:

• Reviewer name
• Review text content

Filter by Status

Filter reviews by status:

• All
• Pending
• Approved
• Rejected

Auto-Approve Setting

Toggle auto-approve for new reviews:

1. Navigate to Admin > Reviews > Settings
2. Toggle Auto-Approve Reviews on/off
3. Click Save

When Enabled

• New reviews are immediately approved
• Reviews appear on frontend immediately
• Admin can still reject later

When Disabled

• New reviews are pending
• Reviews are hidden until approved
• Admin must approve each review

Best Practices

1. Check regularly — Review pending submissions daily
2. Be consistent — Apply the same standards to all reviews
3. Respond professionally — Address legitimate concerns
4. Document decisions — Keep records of rejected reviews
5. Monitor patterns — Watch for fake review patterns

Last updated: September 2026