Status Updates
Shipment status is kept in sync automatically — no manual refresh needed.
Real-Time Updates
When a courier supports real-time tracking, status updates are pushed to Nazmart automatically as the parcel moves through each stage (picked up → in transit → delivered). You see the change instantly on the Shipments page.
Couriers with real-time support:
Pathao, Steadfast, RedX, Paperfly, Ninja Van, Lalamove, J&T Express, Shiprocket, Delhivery, DHL, FedEx, UPS
Background Sync (Automatic Fallback)
Even for couriers without real-time support, a background job runs automatically and keeps shipment status up to date. You don't need to do anything — it runs silently in the background.
Status Reference
| Status | Meaning |
|---|---|
pending | Shipment created, waiting for courier pickup |
shipped | Package picked up by courier |
in_transit | Package is on its way to the customer |
delivered | Package delivered successfully |
returned | Package returned to sender |
cancelled | Shipment cancelled |
failed | Delivery attempt failed (e.g. wrong address, recipient unavailable) |
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