Order Manage

Jump to: Is order auto complete system available ? · Order manage by admin · Order manage by client · Order manage by influencer

Is order auto complete system available ?

Yes available. Admin can set order auto complete days. For example if admin set 7 days , and influencer submit an order after 7 days order status will change to complete if client don't do any action within 7 days.

Order manage by admin

What can admin do ?

• Admin can update manual payment status from pending to complete.

• Admin can hold an order.

• Admin can check order chat between client and influencer of an order.

• Admin can suspend both influencer and client from order details page.

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Order manage by client

How to create order from project ?

For create a order user must login as a client. After login he/she can place an order using the available payment gateways also wallet balance. Client can create an order based on project type like basic standard and premium. Once the order have been placed successfully freelancer must accept that order to start the project. If influencer reject the order, the order amount will deposit to client wallet and client can also use his wallet balance to create new order.

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How influencer get order amount ?

After complete the order influencer must submit the order to client. Client will review the order. Here he/she can ask for further modification according to his revision limit or accept the order. Influencer will get the order amount only client accept and complete order status complete.

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How to create order from campaign?

After posting a campaign influencer will send proposals for that campaign. Client can shortlist, take interview, ask for custom order or create direct order to accept the proposals.

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Can client report an order?

Yes, client can report an order after complete the order.

Can client cancel an order?

Yes, client can cancel an order before accept and complete the order.

Notice: Before create an order we encourage to contact the seller so that seller can not decline your order.

Order manage by influencer

How influencer accept the order ?

While client place an order influencer will get a order notification. Client can create direct order from influencer projects or can contact before an order. However influencer must accept the order to start the project.

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How influencer get order amount ?

After complete the order influencer must submit the order to client. Client will review the order. Here he/she can ask for further modification according to his revision limit or accept the order. Influencer will get the order amount only client accept and complete order status complete.

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How to get order from campaign?

After posting a campaign influencer will send proposals for that campaign. Client can shortlist, take interview, ask for custom order or create direct order to accept the proposals. Thus influencer get order from campaigns. Influencer must accept order after client place an order.

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Can influencer report an order?

Yes, influencer can report an order after complete the order.

Can influencer cancel an order?

Yes, influencer can cancel an order before accept and complete the order.