Usage Guide
How to apply coupon codes at checkout.
Applying a Coupon
Step 1: Add Items to Cart
- Browse projects, jobs, or services
- Add items to your order
- Proceed to checkout
Step 2: Enter Coupon Code
- Locate the Coupon Code field
- Enter your coupon code
- Click Apply
Step 3: Verify Discount
- Review the discount amount
- Check the new total
- Confirm the coupon applied correctly
Step 4: Complete Purchase
- Select payment method
- Complete payment
- Coupon discount is applied
Coupon Field Location
The coupon field appears on:
- Project checkout page
- Job order page
- Subscription purchase page
- Promotion purchase page
- Connect purchase page
Validation
Real-Time Validation
When you enter a coupon code:
- System validates the code
- Checks expiration date
- Verifies usage limits
- Confirms scope match
- Shows discount preview
Error Messages
| Error | Meaning |
|---|---|
| "Invalid coupon code" | Code doesn't exist |
| "Coupon expired" | Past end date |
| "Coupon not yet valid" | Before start date |
| "Minimum order not met" | Order too small |
| "Usage limit reached" | Too many redemptions |
| "Not applicable to this order" | Wrong scope |
Discount Calculation
Percent Discount
Order Total: $100
Coupon: 10% off
Max Discount: $20
Discount: min($100 × 10%, $20) = $10
Final Total: $90
Fixed Discount
Order Total: $100
Coupon: $15 off
Discount: $15
Final Total: $85
Note: Final total cannot go below $0.
Redemption Tracking
After applying a coupon:
- Redemption recorded in database
- Usage count incremented
- Per-user count updated
- Transaction linked to order
Tips
- Check expiration — Verify coupon is still valid
- Meet minimum — Ensure order meets minimum requirement
- One per order — Only one coupon can be used per order
- No cash value — Coupons cannot be exchanged for cash
- Non-transferable — Coupons are tied to the using user
Last updated: September 2026
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