Receipts
After Checkout
A receipt modal appears automatically after every successful order showing:
- Order number and date
- Itemized list with quantities and prices
- Discount, tax, and total
- Payment method and change given
- Shop name, address, and footer message (as configured in Receipt Settings)
Print a Receipt
Click Print in the receipt modal. The receipt opens in a print-optimized format.
Email / SMS a Receipt
Click Send Receipt — choose email or SMS. The customer must have an email/phone on file.
If a receipt is not sending, confirm the customer has an email/phone on their account and check your email/SMS gateway configuration in Tenant Admin → Settings.
Auto-Send Receipts
Enable automatic receipt delivery in settings:
Note
Tenant Admin → POS → POS Settings → Auto-send Receipt — toggle ON
Every completed order will automatically send a receipt to the customer.
Resend a Past Receipt
Note
POS → Past Orders → find the order → click Resend Receipt
Receipt layout (shop name, address, footer text) is configured in POS Settings.
Still stuck?
Our support team is ready to help you get set up.