Xgenious/ docs

Offline Mode

The POS is offline-first. You can continue selling even without an internet connection.

How It Works

  • When the POS loads, it downloads and caches your entire product catalog locally (using IndexedDB in the browser).
  • If the connection drops, an orange "Offline" banner appears at the top of the screen.
  • Orders placed while offline are saved to a local queue.
  • When the connection is restored, all queued orders are automatically synced to the server.
  • Each offline order has a unique ID to prevent duplicates if the same order is submitted twice.

Important Notes

  • Offline mode uses the last synced catalog — new products added while offline will not appear until the next sync.
  • Coupon validation requires internet (coupons will not apply offline).
  • Always sync before closing a session if you were selling offline.

If the offline banner will not go away, check your internet connection, then refresh the page — the POS will reconnect and sync queued orders automatically.

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