Admin Management
Manage subscription offers, settings, and subscriptions from the admin panel.
Accessing Settings
Navigate to Admin > Subscription Offers > Settings
Configuration
Commission Rate
- Setting — Platform commission percentage
- Default — 10%
- Range — 0-50%
Auto-Approve Offers
- Enable — Automatically approve new offers
- Disable — Manual approval required
- Default — Disabled
Subscription Settings
- Grace Period — Days before subscription expires
- Auto-Renew Default — Default auto-renew setting
- Cancellation Policy — When cancellations take effect
Managing Offers
View All Offers
Navigate to Admin > Subscription Offers > All Offers
- See all freelancer offers
- View approval status
- Check subscriber count
Approve/Reject Offers
- Find the offer
- Review details
- Click Approve or Reject
- Add notes if needed
Toggle Approval
- Find the offer
- Click Toggle Approval
- Status changes immediately
Managing Subscriptions
View All Subscriptions
Navigate to Admin > Subscription Offers > Subscriptions
- See all active subscriptions
- View payment status
- Track deliverables
Subscription Status
| Status | Meaning |
|---|---|
| Active | Currently active |
| Cancelled | User cancelled |
| Expired | Payment failed |
| Past Due | Payment overdue |
Revenue Tracking
Commission Calculation
Commission = Subscription Amount × Commission Rate
Freelancer Amount = Subscription Amount - Commission
Viewing Revenue
Navigate to Admin > Reports > Earnings
- Subscription revenue breakdown
- Commission collected
- Freelancer payouts
Best Practices
- Review offers — Check quality before approving
- Monitor subscriptions — Track churn and issues
- Process payouts — Pay freelancers promptly
- Communicate — Respond to support requests
- Analyze data — Use reports to improve
Troubleshooting
Offer Not Approved
- Check offer details
- Verify freelancer status
- Review approval criteria
Subscription Not Active
- Verify payment completed
- Check subscription status
- Review activation service
Deliverables Not Showing
- Check delivery status
- Verify freelancer submitted
- Review subscription cycle
Last updated: September 2026
Still stuck?
Our support team is ready to help you get set up.

