Pusher Credentials
Real-time chat in the Provider app uses Pusher — credentials live on the backend; the mobile app fetches them dynamically after login. You do not hardcode Pusher secrets into the mobile code.
Configure on the web backend
In the web Admin Panel:
Admin Panel → Chat Settings (/admin/pusher/settings)
Set:
- Pusher App Key
- Pusher Secret
- Pusher Cluster
Save. The Provider app retrieves these values via the API upon login and initializes the Pusher client automatically.
Troubleshooting
- If chat is silent, verify the Pusher cluster matches the mobile client's expected cluster and that the web backend endpoint is reachable from the mobile device.
- Check backend logs for Pusher authentication errors after saving credentials.
Still stuck?
Our support team is ready to help you get set up.

